Open Hero Chests

Open the Hero Chest panel

Review your chest count, current hero catalog, and any available selection options.

Choose an opening mode

Use the available random or directed option shown by the game. If a hero choice is required, select an eligible hero.

Review every award

The result shows the hero, fragments received, whether a hero was unlocked, and whether any excess fragments were converted.

Fated and featured heroes

The Hero Chest catalog can highlight a Fated VIP Hero and a currently featured VIP hero. Your Fated selection is the hero you want the chest system to focus on when that option applies. Availability can change as a city grows and new Hero Eras begin.

Universal fragments

If fragments can no longer be applied normally, the chest result may convert them into universal fragment resources. Standard and VIP hero progression use their matching universal fragment types.

Chest planning tips

  • Check the hero catalog before opening a large group of chests.
  • Choose a Fated hero that supports a roster gap or your current Ascension goal.
  • Review whether a hero is available in your city’s current era.
  • After opening, visit Heroes to confirm unlocks and Ascension readiness.

Chest opening modes

ModeHow rewards are directedUse when
StandardDistributes the normal fragment award across eligible heroesYou are building the roster broadly
FocusedDirects the choice toward an eligible selected heroA specific unlock or Ascension is the priority
Fated VIPKeeps normal fragments and adds a separate chance for the selected VIP heroYou understand the shown odds and want that VIP target

Read the confirmation and result

Before opening, verify quantity, mode, eligible hero, city-era availability, and any displayed featured or Fated odds. After opening, the result groups awards by hero and updates universal or VIP fragment balances where applicable.

The VIP roll does not replace normal fragments

In Fated VIP mode, the selected VIP chance is an additional roll. Read the live confirmation because eligibility and featured status can change with the catalog.